Privacy Policy

Effective Date: 26 June 2026

Introduction

At Inkara ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit www.inkara.io, use our services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Who We Are

Inkara is a publishing technology platform providing automated marketing, metadata management and digital content creation tools for publishers, authors and publishing organisations.

Data Controller

Inkara
[Company Name]
[Registered Address]
Email: info@inkara.io

Information We Collect

We may collect the following information:

Information you provide

  • Name
  • Company
  • Job title
  • Email address
  • Telephone number
  • Billing information (where applicable)
  • Messages submitted through contact forms
  • Account login details
  • Marketing preferences

Information collected automatically

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookie identifiers

Metadata and platform data

When using Inkara services we may process:

  • ISBN data
  • ONIX metadata
  • Book marketing assets
  • Website analytics
  • Campaign performance data
  • User-generated content uploaded to the platform

How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Respond to enquiries
  • Deliver customer support
  • Process payments
  • Improve our platform
  • Personalise user experiences
  • Monitor platform performance
  • Send product updates
  • Send marketing communications (where consent has been given)
  • Comply with legal obligations
  • Prevent fraud and maintain security

Legal Basis for Processing

Where applicable under UK GDPR and the EU GDPR, we process personal information under one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

Marketing Communications

If you subscribe to our newsletter or request marketing information, we may send you updates about:

  • New products
  • Platform features
  • Industry insights
  • Events
  • Product announcements

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyse website traffic
  • Understand visitor behaviour
  • Measure marketing effectiveness

You can manage cookie preferences through your browser settings or our cookie consent banner.

Analytics

We may use analytics providers, including:

  • Google Analytics
  • Microsoft Clarity
  • Other website analytics platforms

These services help us understand how visitors use our website and improve user experience.

Third-Party Services

We may share information with trusted service providers that help us operate our business, including:

  • Cloud hosting providers
  • Payment processors
  • CRM platforms
  • Email marketing providers
  • Customer support platforms
  • Website analytics providers

These providers only process personal information on our instructions and under appropriate contractual safeguards.

International Transfers

Where personal information is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent legal mechanisms where required.

Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Encryption
  • Secure hosting
  • Access controls
  • Regular security monitoring
  • Authentication procedures
  • Secure backups

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with your supervisory authority

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our services are intended for business users and are not directed towards children under the age of 13. We do not knowingly collect personal information from children.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Privacy Officer

Email: info@inkara.io

Website: https://www.inkara.io

Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the relevant data protection authority.

For UK users, this is the Information Commissioner's Office (ICO).